Mf19 Privacy Policy — Your Information Is Safe With Us

When creating an account on the mf19 platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may be requested for identity verification purposes. Mobile banking details are stored in a limited capacity for payment processing, and no full card numbers are stored. Browsing behavior, login times, device information, and IP addresses may be logged automatically. This information is used solely to improve service quality, ensure security, and verify legitimate use.

Collected information is primarily used for account management, transaction processing, and improving customer service quality. Data is analyzed to ensure platform security and detect fraudulent activity. If you have given consent for marketing communications, relevant offers and updates may be sent to you. Your data is never sold to advertisers or third parties. Limited information may be provided to authorities upon request to fulfill legal obligations.

Cookies and similar technologies are used on the mf19 website and app to make your experience smoother and more personalized. Session cookies are used to maintain login status and remember preferences. Performance cookies help monitor the speed and stability of the platform. You can control or disable cookies from your browser settings, though some services may become limited as a result. We do not use any external advertising tracking cookies.

Your personal information is not shared with any third party unless it is directly necessary for the operation of the service. Only the information required to complete transactions is sent to payment processing partners. Strict confidentiality agreements are in place with these partners, and they may not use the information received for their own purposes. Limited information may be disclosed in response to legal directives from courts or regulatory bodies. Under no circumstances is your information sold, rented, or shared without authorization.

Mf19 uses industry-standard encryption technology to protect your data, and server security is regularly audited. Advanced hashing and encryption are used to store sensitive information in order to prevent unauthorized access. Internal staff access to data is restricted, and only authorized personnel can view specific information. In the event of a security breach, we will act promptly and notify affected users. However, no method on the internet is 100% secure, so users also bear partial responsibility for keeping their own account information safe.

You have the right to view, correct, and request deletion of your own data. You can opt out of marketing communications at any time, and this will not affect your account or service. If you request account deletion, all personal information beyond what is required by legal obligations will be removed within a specified timeframe. Any data-related requests can be submitted through the support team, and we will respond within a reasonable time. We place the utmost importance on your privacy rights and are committed to operating with full transparency.

Mf19 reserves the right to update this Privacy Policy at any time, and any changes will be published on this page with a new date. For significant changes, registered users will be notified in advance via email or platform notification. Continued use of the platform after a policy change will be considered acceptance of the new policy. For any questions or concerns regarding privacy, please contact our support team. Our email: [email protected] — we are always ready to help in Bengali.